Report: Czech Car Repair Shops From The Perspective Of Their Own 2015

, 21 septembra 2015, 11:48

This analysis is already second in the ranking of Czech car repair shops analysis we´re presented. The goal of this analysis is to map Czech repair shop and their work equipment. How they operate, who are their suppliers, how they buy spare parts. What services they offer to the customers and what they face in their usually everyday activities.

This analysis contains unique comparisons with year 2010, when the identical analysis was made. The information that provided in this analysis can you help with planning of the sales strategies. This current analysis will be followed by next in order analysis, mapping repair shops activities and they development over the coming years.

The current analysis is primarily intended for a wide range of customers, from management of distributing and manufacturing companies to the sales and marketing directors in all automotive industry.

Survey of this analysis took place from December 2014 to February 2015. Information evaluated from answers of 265 respondents, who own or run independent or authorized car repair centre in the Czech Republic. The data were obtained by CAWI – Computer Assisted Web Interviewing (method of data collection using the web form) and CATI – Computer Assisted Telephone Interviewing (method of data collection using telephone interviews).All cases of the biased responses were removed.

STRUCTURE OF RESPONDENTS
STRUCTURE OF RESPONDENTS BY THE ESTABLISHMENT TYPE
STRUCTURE BY THE RESPONDENT´S AGE
STRUCTURE OF RESPONDENTS BY OWNERSHIP AND JOB POSITION

REPAIR SHOP EQUIPMENTS
THE WORKSHOP SIZE
CLIENT´S OFFICE ON PREMISES
NUMBERS OF WORKSHOP BAY
WORKSHOP EQUIPMENTS

REPAIR SHOP OPERATIONS
REPAIR SHOP SERVICES OVERVIEW
REPAIR SHOP SPECIALIZATION
REPLACEMENT/RENTAL CAR
THE WAREHOUSE IS PART OF THE WORKSHOP
SERVICED CUSTOMERS /AVG. DAILY NUMBERS
AVERAGE HOURLY RATE
AVG. HOURLY RATE AND REPAIR SHOP SPECIALIZATION
USE OF COMPUTER
SPARE PARTS CATALOGUE
PARTICIPATION IN THE SERVICE CONCEPT
ADVANTAGE OF SERVICE CONCEPT PARTICIPATION
WORKING HOURS ON MONDAY-FRIDAY
WORKING HOURS ON SATURDAYS

SPARE PARTS SUPPLIERS
SPARE PARTS SUPPLY SELECTIONS CRITERIA
SPARE PARTS / REASON For PURCHASE
SPARE PARTS / WHO IS TEH SUPPLIER
SPARE PARTS / SPEED AND FREQUENCY OF SUPPLY
SPARE PARTS / AVERAGE MONTHLY TURNOVER
SPARE PARTS / METHODS OF ORDERING PARTS

REPAIR SHOP BY HUMAN ASPECTS
WORK MOTIVATION
NUMBER OF EMPLOYEES
NUMBER OF EMPLOYEES AND
NUMBER OF SERVED CUSTOMERS DAILY
THE KEY OF SUCCESS
OPERATING ACTIVITIES AND RELATED PROBLEMS

SUMMARY
SUPPLEMENT, CONTACT

FRAGMENT

With other answers will provide you:

Marta Patzlová 
Key Account ang Marketing Manager
 
e-mail: marta.patzelova@motofocus.eu
Tel. +420 602 708 997

René Szotek
company executive
e-mail: rene.szotek@motofocus.eu

 

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